(1) Vendor needs to provide IT managed services to the government authority located in New Brunswick.– A partner to provide managed IT services that will enable the organization to focus on its business objectives while ensuring a positive and collaborative experience for users.– Service Desk & Field Support – Incident Management– Service Request Management and Delivery – End User Experience– Data centre management – Applications Support – JDE Administration– Project Infrastructure build and support– Disaster Recovery and Business Continuity(2) The contract period will be for three years.
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